6/3/2023 0 Comments Atento work from homeThe company also reduced water consumption by 40% in the last two years. In terms of sustainability, compared to previous year, electricity consumption was reduced by 11% and paper consupmtion lowered by 51%. In this regard, Atento achieved other milestones. This Code of Ethics guides all our employees to make decisions based on a common standard, guided by honesty and integrity and aligned with our values that extend to our partners and suppliers."Ītento continues to implement measures to reduce its carbon emissions to contribute to the United Nations 2030 Goals. We will continue to row together to keep reaching our ESG goals both at the company level and as a community." Likewise, Lopez-Abadía emphasizes that "the governance of Atento follows a solid set of values, included in our Ethics Code. I want to thank them directly and recognize their effort and commitment. Innovation and commitment to technology have also been critical considerations, such as cloud migration and using cloud-native solutions, which favor CO2 emissions reduction.Ĭarlos López-Abadía, Atento's CEO, highlights that "all the progress and objectives we achieved this year would not have been possible without the help of the entire Atento community. To attain this level of success, several measures were implemented, including the WAHA (Work from Home Atento) program for more than 40% of employees, not only to improve the balance between work and personal life but also to reduce on-site and travel emissions. In 2021 a 6.6% reduction in emissions was achieved. Through this, new initiatives were defined to positively impact both the environment and the diversity and inclusion areas, which impact the 14 countries and three continents where the company operates. The company has been integrating Corporate Social Responsibility into its business model for over a decade, reinforcing its commitment in 2021 by establishing a new ESG corporate strategy. In just one year of measuring it, there was a 6.6% reduction, which means 19kg of CO2 less per employee. Atento started calculating its Carbon footprint in 2020. (NYSE: ATTO, "Atento" or the "Company"), one of the world's largest providers of customer relationship and business process outsourcing (CRM/BPO) services and an industry leader in Latin America, publishes its 2021 ESG results and achievement report. Its commitment to diversity and equality is a fact: 53% of management positions are held by women at Atento.2021 and more than half of paper and water consumption compared to the previous two years. The company managed to reduce electricity consumption by 11% vs.
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